| General |
| 1. Is the FREE sample test really free? |
| 2. Do you provide PDUs for buying your products? |
| 3. How can I contact you for any problems, technical or otherwise, related to your products? |
| Login |
| 4. I created an online account with you, but I am not able to login. What is the reason? |
| 5. I accidentally deleted the email that contained the link for activating my new registration. How can I activate my account? |
| 6. I forgot my password. Can you resend it? |
| Payment |
| 7. How do you accept online payments? |
| 8. What if I don't have a PayPal account? Can you still process my payment? |
| Product |
| 9. How can I start taking the tests? |
| 10. After purchasing the sample tests, where would I see them? |
| 11. My browser crashed while I was taking the test. How can I resume the test? |
| 12. I want to check the score of a test that I took a month ago. How can I do it? |
| 13. I bought a sample test from you. However, its validity has expired. Can I extend the validity? |
| 14. I bought a sample test from you. However, its validity has expired. How can I extend the validity? |
| 15. What are the unique features of your products. How are they different from those of similar products available by other vendors? |
| 16. Where can I see a comprehensive list of all the products? |
| 17. Where can I check out the prices for extending the validity of a product? |
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Answers
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| 1. Is the FREE sample test really free? |
| Yes, the FREE sample test is absolutely free. There are no strings attached, whatsoever. |
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| 2. Do you provide PDUs for buying your products? |
| No, we do not provide any PDUs. Our sole mission is to educate prospective PMP examinees by providing them high quality questions and sample tests modeled on the real PMP exam. We believe that the best way of passing the PMP exam is to read the PMBOK Guide at least three times, and then undertake as many practice exams as possible. |
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| 3. How can I contact you for any problems, technical or otherwise, related to your products? |
| For any kind of problems, please write us at info@pmpmodel.com . We will guarantee that you will receive a reply from us within 24 hours. |
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| 4. I created an online account with you, but I am not able to login. What is the reason? |
| Creating an account with us consists of two steps. First, you need to register with us with necessary information like your name, email address and password. Once you register, we will send an email to your registered email address. The email will contain an activation link. You need to click this activation link (or copy-paste the link in browser) to access the account activation page, where you enter your registered password to activate your account. Once you activate your account, you can start accessing our free sample tests or purchase any products suitable to your needs. |
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| 5. I accidentally deleted the email that contained the link for activating my new registration. How can I activate my account? |
| First of all, you cannot use our website if you do not register AND activate your account. If you misplaced the email that contained the information for activation, you can access the reactivation page and request for resending the activation email. |
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| 6. I forgot my password. Can you resend it? |
| You can request for resending a password from the Sign In page. Just enter your email address, and we will send your password through an email. |
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| 7. How do you accept online payments? |
| We prefer PayPal for all our online payments. Through PayPal, you can either use your PayPal account to make the payment, or you can use any of the credit cards. Note that if you do not have a PayPal account, you can always create it FREE. |
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| 8. What if I don't have a PayPal account? Can you still process my payment? |
| We prefer PayPal for all our online payments. Through PayPal, you can either use your PayPal account to make the payment, or you can use any of the credit cards. Note that if you do not have a PayPal account, you can always create it FREE. However, if you do not prefer to create a PayPal account, for whatever reasons, you can contact us directly at info@pmpmodel.com . We will arrange an alternative method for payment. |
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| 9. How can I start taking the tests? |
| First of all, you have to purchase the product suitable to your needs. Once you have purchased a product, it will automatically be reflected in your account, which could be accessed by clicking the My Account link. Once you navigate to your account, you can see a list of products. In order to start using a particular product, click the Start Using link displayed besides each product. |
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| 10. After purchasing the sample tests, where would I see them? |
| Once you have purchased a product, it will automatically be reflected in your account, which could be accessed by clicking the My Account link. Once you navigate to your account, you can see a list of products. In order to start using a particular product, click the Start Using link displayed besides each product. |
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| 11. My browser crashed while I was taking the test. How can I resume the test? |
| Go to My Account. Click the Start Using link displayed besides the product that contained your test. On the next page, select the test that you want to resume, and click the Resume button. On the next page, you will be shown a list of tests that were left incomplete, either accidentally or purposefully. Select the test you want to resume, and click the Resume button. The test will start exactly at the same point where you left it earlier! |
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| 12. I want to check the score of a test that I took a month ago. How can I do it? |
| Go to My Account. Click the Start Using link displayed besides the product that contained your test. On the next page, select the test for which you want to check the score, and click the View button. On the next page, you will be shown a list of tests that you had finished in the past. Select the test you want to view the results for, and click the View button. The subsequent page will display your overall report card, and will also show option to see the detailed score. |
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| 13. I bought a sample test from you. However, its validity has expired. Can I extend the validity? |
| You can extend the validity for any product you purchase. However, in order to extend the validity, you need to first BUY the product, and then that product need to get expired. Note that validity period could be extended only for expired products. |
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| 14. I bought a sample test from you. However, its validity has expired. How can I extend the validity? |
| First of all, validity period could be extended only for expired products. In My Account page, you can see the status of the product as expired. In order to extend the validity, click the Renew link. On the next page, you can see several options for extending validity. Select the option that best suits you, and click Renew. The newly renewed product would automatically be reflected in your account. |
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| 15. What are the unique features of your products. How are they different from those of similar products available by other vendors? |
| Click here to see full set of features of our unique products. |
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| 16. Where can I see a comprehensive list of all the products? |
| A detailed list of products could be seen by clicking the Products button on the top navigation bar. |
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| 17. Where can I check out the prices for extending the validity of a product? |
| First of all visit the Products page. Then click on any product for which you wish to see the prices for extending the validity of that product. In the subsequent page, you would be able to see all the possible options for extension of validity. |
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